The Influence of Job Satisfaction, Communication, and Work Experience on Employee Performance (A Study of PT. XYZ Employees)

Authors

  • Kayla Farah Dina Universitas Mercu Buana Author
  • Nia Kusuma Wardhani Universitas Mercu Buana Author

Keywords:

Job Satisfaction, Communication, Work Experience, Employee Performance

Abstract

This research investigates the impact of Job Satisfaction, Communication, and Work Experience on Employee Performance at PT. XYZ. Employing a quantitative approach, the study utilizes both primary and secondary data sources. Primary data were collected through questionnaires distributed to a predetermined sample of PT. XYZ’s employees, while secondary data were derived from the company’s employee performance appraisal records. The study population consists of all permanent staff members at PT. XYZ, with a total sample of 45 respondents selected using a saturated sampling technique. Data analysis was carried out using Structural Equation Modeling (SEM), assisted by SmartPLS software version 4.0. The findings reveal that Job Satisfaction positively and significantly influences employee performance. Conversely, both Communication and Work Experience exert a negative and significant influence on employee performance at PT. XYZ.

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Author Biographies

  • Kayla Farah Dina, Universitas Mercu Buana

    .

  • Nia Kusuma Wardhani, Universitas Mercu Buana

    .

References

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Published

2025-12-09

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