The Effect of Quality Management, Central Distributor Support, and Store Stock Management on Business Performance (Case study of National Logistics and Retail Company)
Keywords:
Quality Management, Central Distributor Support, Stock Managemen, Business PerformanceAbstract
This study aims to analyze the influence of Quality Management, Central Distributor Support, and Inventory Management in Stores on Business Performance at National Logistics and Retail Company. Using a descriptive quantitative approach, data were collected through questionnaires to 202 respondents and analyzed using SPSS. The results show that Quality Management and Inventory Management have a positive and significant effect on Business Performance, while Central Distributor Support has a negative and significant effect. Simultaneously, these three variables have a significant effect on Business Performance. These findings emphasize the importance of strengthening quality and inventory, as well as the need to evaluate central distribution support to create synergy in the company's supply chain.
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