The Influence of Organizational Citizenship Behavior and Locus of Control on Job Satisfaction and Employee Performance
Keywords:
Organizational Citizenship Behavior (OCB), Locus of Control, Job Satisfaction, Employee PerformanceAbstract
This study was conducted to examine the influence of Organizational Citizenship Behavior (OCB) and Locus of Control on job satisfaction and employee performance at PT Permata Prima Teknologi. A total of 42 employees were selected as respondents using a census method. Data were collected through a survey using a questionnaire as the research instrument. Data analysis used Partial Least Squares (PLS) through the SmartPLS 3 application. The results showed that job satisfaction had a positive and significant effect on employee performance. Furthermore, Locus of Control was proven to have a positive and significant influence on both job satisfaction and performance. Organizational Citizenship Behavior also made a positive and significant contribution to both. It can be said that voluntary behavior outside of primary responsibilities and an individual's ability to organize and direct themselves are important elements in driving job satisfaction, which plays a role in driving overall performance.
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