The Impact of Emotional Intelligence on HR Performance and Corporate Sustainability in the Tech Age
DOI:
https://doi.org/10.70550/joseb.v2i3.76Keywords:
Communication, Emotional Intelligence, Organizational Sustainability, Technology, InnovationAbstract
Objectives: In today's dynamic era of technology, innovation, and global collaboration, organizational sustainability is highly dependent on superior human resource (HR) performance. This presentation explores the crucial role of communication in developing employee emotional intelligence (EQ), and how both contribute to improved performance and organizational sustainability.
Methodology: This research will use a quantitative approach with a survey method. Data will be collected from employees of companies operating in the era of technology, innovation, and global collaboration. Data analysis will be carried out using descriptive and inferential statistical techniques.
Findings: This presentation further argues that effective communication significantly influences the development of employee emotional intelligence. Furthermore, high emotional intelligence has been shown to be positively correlated with HR performance, which is measured through productivity, work quality, and adaptability. This presentation also explains that companies that prioritize communication and EQ development have higher employee retention rates and better employee performance.
Conclusion: This presentation underscores the importance of communication as a key to building high-performing and emotionally intelligent human resources. Companies that wish to achieve sustainability in the era of technology, innovation, and global collaboration must invest in communication training and EQ development for their human resources. By doing so, companies can create a positive work environment, increase employee engagement, and achieve competitive advantage.
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