The Influence of Job Satisfaction, Workload, and Work Environment onTurnover Intention (Study on PT. XYZ Employees)

Authors

  • Aniza Ashianti Dewi Universitas Mercu Buana Author
  • Nia Kusuma Wardhani Universitas Mercu Buana Author

Keywords:

Job Satisfaction, Workload, Work Environment, Turnover Intention

Abstract

This research seeks to examine how Job Satisfaction, Workload, and Work Environment affect Turnover Intention among employees at PT. XYZ. A quantitative research method was employed, utilizing both primary and secondary data sources. The primary data was collected through questionnaires distributed to all permanent employees, while secondary data was obtained from company records related to employee turnover. The study involved the entire population of permanent staff, with 55 respondents selected using a saturated sampling method. Data analysis was carried out using the Structural Equation Modeling (SEM) approach with the assistance of SmartPLS software version 4.0. The findings revealed that Job satisfaction negative and significant impacts turnover intention, workload positive and significant affects it, and the work environment also negative and significant influences turnover intention at PT. XYZ.

Downloads

Download data is not yet available.

Author Biographies

  • Aniza Ashianti Dewi, Universitas Mercu Buana

    Student

  • Nia Kusuma Wardhani, Universitas Mercu Buana

    Lecture

References

Asmi, U., Hazmi, S., Management Studies, P., Economics, F., Mercu Buana Yogyakarta, U., Sleman, K., & Special Region of Yogyakarta, P. (2024). The Influence of Job Satisfaction, Job Stress and Work Environment onTurnover Intention of Appelhouse Employees. Ulul Asmi & Shadrina Hazmi-Mercu Buana University Yogyakarta, 2(2).

Badriyah, M. (2018). Human Resource Management, 1st Edition. Bandung: CV Pustaka Setia.

Budiyanto, A. (2022). The Influence of Job Stress, Work Environment, Compensation, and Career Development onEmployee Turnover Intention at PT. Nesitor. ESENSI: Journal of Business Management, 25(2), 104–118.

Daru Prihatin, S., Harsini Wahyuningsih, T., YKPN College of Management Sciences, S., & -Indonesia, Y. (2023). The Influence of Transformational Leadership Style, Workload, and Compensation onTurnover Intention of Bank BDE Yogyakarta Employees. In Tri Harsini Wahyuningsih (Vol. 4, Issue 1).

Diany Chaerunissa, S., Budiatmo, A., & Listyorini, S. (2024).The Influence of Workload and Work Environment onEmployee Turnover Intention at Hotel Santika Premiere Semarang. In Journal of Business Administration (Vol. 13, Issue 3).https://ejournal3.undip.ac.id/index.php/jiab

Fatah, P., Mahulauw, N., Sunandar, M., & Setyawasih, R. (2024).The Influence of Compensation, Job Satisfaction, and Work Environment onEmployee Turnover Intention at PT. Andiarta Muzizat. In Jurnal Manifest (Vol. 04, Issue 01).

Ilnia, W., Amri, S., & Prathama, B. (2023). The Influence of Compensation, Work Environment, and Job Satisfaction onEmployee Turnover at PT. Tamarin Jaya East Lombok.

Iskandar, YC & Rahadi, DR (2021). Organizational Strategy for HandlingTurnover Intention Through Employee Empowerment. SOLUSI: Scientific Journal of Economics, 19 (1).

Kamis, RA, Sabuhari, R., Kamal, DM, & Ternate, UK (2021).Volume 4 Number 1 Year 2021 Cakrawala Management Business Journal.

Nitisemito, A. (2019). Human Resource Management. Ghalia Indonesia, Jakarta.

Prasetiyani, D., Hindriari, R., & Ridwan Maulana, S. (2021).The Influence of Job Satisfaction and Organizational Commitment onTurnover Intention at Kimia Farma Pharmacy. (Vol. 1, Issue 2).

Purwati, AA, Salim, CA, & Hamzah, Z. (2020).Effect Of Compensation, Work Motivation, And Workload On EmployeesTurnover Intention. In Scientific Journal of Management (Vol. 370, Issue 3).http://www.ejournal.pelitaindonesia.ac.id/ojs32/index.php/PROCURATIO/index

Putra, VR, & Adiputra, G. (2023).The Influence of Job Satisfaction and Work Environment onTurnover IntentionEmployees of PT. Mibo Digital Indonesia. 05(02), 493–500.

Putri, F., Setianingsih, R., & Mah, AK (2023).The Influence of Compensation and Workload onTurnover IntentionEmployees of PT. Salmah Aronawa. (Vol. 3).

Sedarmayanti. (2017). Human resource management. Bandung: Refika Aditama.

Sugiyono. (2020).Quantitative, Qualitative, and R&D Research Methodology. Bandung: CV Alfabeta.

Sunyoto, D. (2020). Validity and Reliability. Yogyakarta: PT Nuha Medika.

Suwarsono, B., Wandari, AA, & Fajariah, N. (2023).The Influence of Job Insecurity, Job Satisfaction, and Organizational Commitment onEmployee Turnover Intention at PT. Glow Kediri. Journal of Islamic Business and Entrepreneurship, 2(1), 18–27.https://doi.org/10.33379/jibe.v2i1.2248

Trisnawati, AA, Sianto, K., Seansyah, LA, & Saputra, N. (2021). Holistic Work Engagement among Healthcare Workers in West Jakarta: The Influence of Digital Quotient, Authentic Leadership, and Perceived Organizational Support during Covid-19. Journal of Accounting, Finance, and Management, 2(4), 255–278.https://doi.org/10.35912/jakman.v2i4.425

Waskito, M. & Putri, AR (2021). The Influence of Compensation and Job Satisfaction onTurnover Intention of Office Employees of PT Cipta Nugraha Contrindo. Journal of Economics and Business, 4(1).

Yuliantini, T., & Suryatiningsih, S. (2021). Work Discipline, Workload, and Employee Performance: Implications for Organizational Performance.Oikonomia: Journal of Management, 17(1), 66.https://doi.org/10.47313/oikonomia.v17i1.1245

Downloads

Published

2025-12-09

Issue

Vol. 1 No. 3 (2025): Business, Economics, Law, Communication, and Social Sciences

Section

Articles

License

Copyright (c) 2025 Business, Economics, Law, Communication, and Social Sciences

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.