The Effect of Brand Image, Brand Value and Perceived Usefulness on Apple Smartphone Product Purchase Decisions in Jabodetabek

Authors

  • Siti Nurlaelasari Universitas Mercu Buana Author
  • Yuli Harwani Universitas Mercu Buana Author
  • Sonny Indrajaya Universitas Mercu Buana Author

DOI:

https://doi.org/10.66755/belacoss.v2i3.232

Keywords:

Brand Image, Brand Value, Perceived Usefulness, Purchase Decisions

Abstract

The increasing use of smartphones among  consumers has created competitive market dynamics, especially for premium brands such as Apple. This research aims to analyze the influence of Brand Image, Brand Value, and Perceived Usefulness on purchasing decisions for Apple smartphone products in the JABODETABEK area. The research method used involved non-probability sampling using convenience sampling techniques, and involved 120 respondents. Data was collected through a questionnaire distributed via social media with Likert scale measurements. Data analysis was carried out using SmartPLS 4 software, which includes outer model and inner model analysis. The research results show that Brand Image, Brand Value, and Perceived Usefulness have a positive and significant influence on purchasing decisions. These findings emphasize the importance of building a strong Brand Image and Brand Value, as well as ensuring products meet user expectations to encourage purchasing decisions among  consumers.

Downloads

Download data is not yet available.

Author Biographies

  • Yuli Harwani, Universitas Mercu Buana

    Manajemen

  • Sonny Indrajaya, Universitas Mercu Buana

    Manajemen

References

Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. Free Press.

Abdullah, M., Yusuf, R., & Prasetyo, A. (2022). Sampling techniques in quantitative research: A methodological review. Journal of Social Research Methods, 5(3), 45–57.

Aisnandi, & Amron, A. (2024). The mediating role of trust and satisfaction on perceived usefulness toward purchase intention of mobile technology. Asian Journal of Marketing Management, 12(2), 155–167.

Amarudin, A., Nugraha, R., & Putri, M. (2022). Online questionnaire design and implementation in consumer behavior studies. International Journal of Quantitative Research, 8(1), 33–47.

Amriyani, L. (2016). Urban consumer patterns of smartphone users in JABODETABEK. Economic and Business Journal, 4(2), 12–24.*

Ananta, D., Sari, R., & Hendayana, M. (2024). Brand image and its impact on consumer loyalty in the digital market. Marketing Science Review, 19(1), 112–124.*

Angelia, M., & Widjaja, E. (2024). The decision-making process in digital product purchasing. Journal of Business Research, 23(2), 88–102.*

Annur, C. M. (2023). Global revenue dynamics of Apple Inc. Statista Business Review.

Arianty, D., & Gultom, S. (2024). Cultural and psychological factors in consumer purchase behavior. Economic Behavior Studies, 11(1), 58–70.*

Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191–215.

BPS. (2024). Statistical report on digital adoption in Indonesia 2024. Badan Pusat Statistik.

Carlos, M., & Meutia, R. (2024). Brand association and customer perception: A comparative study. Journal of Consumer Studies, 18(1), 45–59.*

CNN Indonesia. (2024). Apple iPhone remains the most popular smartphone globally. https://www.cnnindonesia.com

Elma, P., Dwi, S., & Rahman, H. (2024). The impact of brand value on customer loyalty in the technology sector. Marketing Insights Journal, 14(2), 76–89.*

Fadillah, A., & Batu, P. (2023). The role of perceived usefulness in consumer technology adoption. Journal of Technology and Innovation Studies, 9(4), 210–224.*

Garti, F., & Develi, M. (2022). Brand value and consumer willingness to pay: Empirical evidence from smartphone users. International Journal of Brand Strategy, 10(3), 133–147.*

Ghozali, I. (2021). Structural equation modeling: Concepts and applications with SmartPLS 3.3. Universitas Diponegoro.

Ghozali, I. (2023). Multivariate analysis and SEM-PLS approach. Badan Penerbit Universitas Diponegoro.

Gozen, E., Tuncer, H., & Aydin, C. (2023). Determinants of brand value in competitive industries. European Journal of Marketing Research, 17(2), 91–104.*

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publications.

Hakim, L., & Supriyanto, E. (2024). The influence of perceived usefulness on consumer intention in digital platforms. Technology Management Journal, 7(1), 22–33.*

Hardani, H., et al. (2020). Metode penelitian kualitatif & kuantitatif. CV Pustaka Ilmu Group.

Hasbi, R., & Lestari, M. (2022). Psychological factors influencing purchase intention among millennials. Indonesian Journal of Consumer Studies, 6(2), 88–96.*

Hidayatullah, A., Nur, I., & Putra, D. (2024). The evolution of communication technology in modern society. Journal of Information and Communication, 15(1), 45–58.*

Holbert, J., Lee, T., & Kim, S. (2021). Applying the Theory of Planned Behavior to online purchase intention. Behavioral Research Review, 28(3), 200–215.*

Irda, F., Saputra, R., & Nirmala, T. (2024). Perceived usefulness and ease of use in technology acceptance. International Journal of Information Systems, 9(1), 15–28.*

Kangsadewa, R., & Pratama, Y. (2023). The influence of brand image on consumer purchase behavior. Marketing Dynamics Journal, 8(2), 121–134.*

Khofifah, N., & Supriyanto, A. (2022). The relationship between brand value and consumer satisfaction. Management and Business Studies, 10(3), 175–186.*

Khurshid, F., Malik, R., & Aslam, S. (2022). Quantitative associative research design in social sciences. Methodology Journal, 13(2), 99–110.*

Khasawneh, A., & AlBahsh, M. (2024). The moderating role of perceived usefulness in e-commerce purchase intention. Middle East Journal of Business Studies, 11(3), 210–224.*

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.

Lestiyani, M., & Purwanto, A. (2024). Purchase decision-making process in the digital age. Business Research Journal, 18(1), 33–44.*

Mairani, F., & Lubis, H. (2024). The effect of perceived usefulness on consumer purchase behavior of technology-based products. Indonesian Journal of Digital Business, 12(2), 57–69.*

Mangalindung, R., & Hendayana, S. (2024). Dimensions of brand image in the digital marketplace. Global Marketing Review, 17(1), 66–80.*

Mansurzada, T., & Huseynli, N. (2024). The role of brand reputation in consumer trust and purchase intention. Eurasian Marketing Journal, 14(1), 100–115.*

Mulyani, S., Pertiwi, D., & Fitria, A. (2021). The effect of brand value and brand image on consumer trust. Asian Business Review, 9(4), 75–83.*

Muhamad, R. (2024). Global Apple iPhone sales report 2021–2023. Apple Financial Insights.

Natasiah, T. (2024). Consumer behavior patterns in purchasing smartphones. Journal of Marketing Research, 11(2), 99–112.*

Norbaiti, S., & Rahmi, N. (2020). Customer satisfaction and loyalty in brand marketing. Indonesian Journal of Marketing, 8(1), 11–24.*

Novianty, F. (2024). Brand perception analysis of Apple among Indonesian consumers. Marketing and Consumer Behavior Journal, 15(2), 144–158.*

Nuri, A., & Budiyanto, S. (2022). Attitudes and perceived behavioral control in consumer decision-making. Journal of Behavioral Economics, 10(3), 54–66.*

Pandiangan, Y., Hutapea, S., & Tanjung, R. (2021). Relationship between perceived quality and brand value. Journal of Business Studies, 7(2), 109–119.*

Panjaitan, D., Sembiring, H., & Lubis, R. (2024). Definition and operationalization of marketing research variables. International Journal of Business and Management, 9(1), 41–55.*

Paramananda, I., & Sukaatmadja, I. (2024). Perceived usefulness and its effect on technology adoption. Journal of Management and Business, 14(1), 66–78.*

Paroli, M. (2023). The evolution of mobile phones and digital transformation. Global Communication Studies, 19(4), 102–118.*

Podolny, J. M., & Hansen, M. T. (2020). How Apple is organized for innovation. Harvard Business Review.

Priantono, H., Rahmat, T., & Sari, N. (2024). The relationship between brand image and purchase decision in the smartphone market. International Journal of Consumer Behavior, 9(2), 88–99.*

Qolbi, M., & Hermansyah, D. (2023). The art and science of modern marketing management. Business Management Review, 12(1), 21–36.*

Sang, J. (2023). Understanding perceived usefulness in digital service adoption. Journal of Digital Business Studies, 15(1), 58–73.*

Satriadi, A., Rini, D., & Setiawan, R. (2021). Consumer expectation management in modern marketing. Marketing and Strategy Journal, 9(3), 120–132.*

Sayidah, N., Fathurrahman, M., & Laila, R. (2022). The impact of brand value on consumer decision-making in premium markets. Indonesian Marketing Review, 14(3), 67–79.*

Schiffman, L. G. (2019). Consumer behavior (12th ed.). Pearson.

Sudarya, B. (2022). Digital transformation and work efficiency in modern organizations. Journal of Technology and Society, 11(2), 75–88.*

Suryawardani, D., & Wulandari, A. (2020). Building lasting customer relationships through marketing innovation. Journal of Marketing Insight, 8(1), 12–23.*

Syahroni, M., Anugrah, T., & Wijaya, R. (2024). Smartphone evolution and social transformation in Indonesia. Indonesian Communication Studies Journal, 14(1), 77–90.*

TopBrand. (2024). Top Brand Award Survey 2020–2024. Frontier Group.

Wilson, P., Jones, T., & Martin, C. (2021). The role of perceived usefulness in technology adoption behavior. Information Systems Journal, 22(3), 133–145.*

Wibowo, A., & Handayani, S. (2017). The effect of perceived usefulness on purchasing decisions of technology products in Indonesia. Journal of Technology and Innovation, 5(2), 45–55.

Downloads

Published

2026-06-02

How to Cite

Nurlaelasari, S., Harwani, Y., & Indrajaya, S. (2026). The Effect of Brand Image, Brand Value and Perceived Usefulness on Apple Smartphone Product Purchase Decisions in Jabodetabek. Business, Economics, Law, Communication, and Social Sciences, 2(3), 504-517. https://doi.org/10.66755/belacoss.v2i3.232

Similar Articles

21-30 of 47

You may also start an advanced similarity search for this article.