The Influence of Product Quality, Social Media Marketing, and Product Innovation on PIXY Two Way Cake Purchase Decisions on Shopee

Authors

  • Anandhita Wahyu Setya Dianti Universitas Mercu Buana Author
  • Syafrizal Chan Universitas Mercu Buana Author

DOI:

https://doi.org/10.66755/belacoss.v2i1.172

Keywords:

Product Quality, Social Media Marketing, Product Innovation, Customer Purchase Decision

Abstract

This study aims to analyze the influence of product quality, social media marketing, and product innovation on customer purchase decisions for PIXY Two Way Cake. The population in this study consists of Shopee users in DKI Jakarta who have purchased PIXY Two Way Cake at least once. The sample comprised 262 respondents, determined using purposive sampling. Data were collected using a survey method with a questionnaire as the research instrument and analyzed with SmartPLS 4.0. This study proves that product quality and social media marketing has a positive and significant effect on customer purchase decisions, while product innovation has a positive but insignificant effect on customer purchase decisions.

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Author Biographies

  • Anandhita Wahyu Setya Dianti, Universitas Mercu Buana

    Student of Universitas Mercu Buana

  • Syafrizal Chan, Universitas Mercu Buana

    Lecturer at Mercu Buana University

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Published

2026-01-29

How to Cite

Dianti, A. W. S. ., & Chan, S. (2026). The Influence of Product Quality, Social Media Marketing, and Product Innovation on PIXY Two Way Cake Purchase Decisions on Shopee. Business, Economics, Law, Communication, and Social Sciences, 2(1), 126-139. https://doi.org/10.66755/belacoss.v2i1.172

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