[1]
Septiyana, S. and Pramudito, O. 2025. Measuring Service Quality with the Service Quality Approach (Servqual) and Importance Performance Analysis (IPA) Method. Business, Economics, Law, Communication, and Social Sciences. 1, 5 (Sep. 2025), 551–560. DOI:https://doi.org/10.000000/belacoss.v1i5.434.